Business Connect
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NEC BCT Contact Center
NEC UNIVERGE® Business ConneCT unified communications suite integrates all communication streams including voice channels, SMS, Web chat, and social networks, and displays them in a single live view. mandarin. Deployment is simple and cost-effective, with three user modes – Employee, Operator, and Contact Center – using the same facility Data, common user interface, and all are managed and operated from one central point.
NEC BCT Operator
NEC UNIVERGE® Business ConneCT’s unified communications suite integrates all communication streams including voice channels, SMS, Web chat, and social networks, and displays them in the same live-view mandarin. Deployment is simple and cost-effective, with three user modes – Employee, Operator, and Contact Center – using the same facility Data, common user interface, and all are managed and operated from one central point.