NEC Solutions
Products
Product categories
NEC BCT Contact Center
NEC UNIVERGE® Business ConneCT unified communications suite integrates all communication streams including voice channels, SMS, Web chat, and social networks, and displays them in a single live view. mandarin. Deployment is simple and cost-effective, with three user modes – Employee, Operator, and Contact Center – using the same facility Data, common user interface, and all are managed and operated from one central point.
NEC BCT Operator
NEC UNIVERGE® Business ConneCT’s unified communications suite integrates all communication streams including voice channels, SMS, Web chat, and social networks, and displays them in the same live-view mandarin. Deployment is simple and cost-effective, with three user modes – Employee, Operator, and Contact Center – using the same facility Data, common user interface, and all are managed and operated from one central point.
NEC In- Apps
InApp is a series of pre-integrated solutions for NEC’s Univerge SV9100 and SL2100 PBX systems. This leads to reduced investment costs because users will not need to equip additional PCs/Servers when deploying these applications, while also saving on hardware and IT maintenance costs.
IP-DECT
All NEC DECT handsets provide excellent conversational audio quality: clear sound quality, hands-free speakerphone support, seamless roaming and roaming (Roaming), High security with DECT authentication technology, and synchronous connection with NEC’s switchboard system. Applications include Business Directory, activity status, text messages, alerts, and location detection
NEC Smart Access
Smart Access Control application software (NEC Smart Access) provides convenience and ease of use for users. Fully automatic – touchless operation, ensuring personal security when performing the IN/OUT process at the customer identification registration area.
SMART Check-in
NEC’s smart CHECK-IN solution provides users with a self-service, fully automated, easy-to-use interface that guides guests on how to use it when performing the check-in/check-out process. This self-service app allows guests to walk up to the kiosk, verify their identity with facial recognition technology and ID authentication*, receive booking information, add payment options if needed, provide an encrypted room card, and assign them a room.
UIP
NEC’s UIP is a middleware application software for connecting multiple independent operating systems within a centrally managed network environment. This makes every connection seamless across the IT and communications infrastructure, integrating applications, data, devices, and services, allowing organizations to design, manage, and streamline processes and operate flexibly.
VAM
NEC’ s SMB VAM solution is a way to overcome communication challenges faced by small and medium businesses (SMB). Redefining today’ s communication can accelerate your business transformation in various scenes.