NEC UNIVERGE® Business ConneCT’s unified communications suite integrates all communication streams including voice channels, SMS, Web chat, and social networks, and displays them in the same live-view mandarin. Deployment is simple and cost-effective, with three user modes – Employee, Operator, and Contact Center – using the same facility Data, common user interface, and all are managed and operated from one central point.
Key features of Business ConnectCT Operator:
> Unified Communications
> Extended fields for caller information
> Handle calls in the queue simply and quickly
> Drag and Drop controls
> Real-time status display
> Real-time online messaging
> Braille support for the visually impaired
> Outlook® Calendar integration
> Operate within the same PBX network
> Operator group statistics
> Multilingual: Supports 20 languages available
> Intuitive user interface
Catalogue sản phẩm
NEC-BCT-Operator
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